Privacy Policy

3WE (“we”, “us”, “our”) is committed to protecting your privacy. This Policy explains what we collect, why we collect it, how we use and share it, and the choices you have.

By using our website, games, and services (the “Services”), you consent to this Policy.

1) Information We Collect

Account & identity data

  • Name, date of birth, residential address, email, phone

  • Payment details (e.g., masked card numbers, bank details as required)

  • KYC/verification documents (e.g., photo ID, proof of address)

Gameplay & account activity

  • Login times, session data, wagers/bets, deposits/withdrawals, prizes/wins

  • Username and gameplay records

Technical data

  • IP address, device/browser type, settings, pages viewed, timestamps

  • Cookies, pixels, clear GIFs, and similar technologies (see “Cookies & Tracking”)

Support & communications

  • Email contents when you submit bugs, suggestions, complaints, or requests

  • Contact details to respond to your enquiries

Promotions & prizes

  • Name, email, mailing address, and other info necessary to notify winners and fulfill prizes

You may choose not to provide certain information, but this may limit features, access to games, promotions, or payouts.

2) How We Use Your Information

  • Provide Services: create/manage your account, enable gameplay, process deposits/withdrawals, award prizes

  • Security & compliance: verify identity, prevent fraud/abuse, meet legal and regulatory obligations (e.g., AML/CFT)

  • Customer support: respond to enquiries and resolve issues

  • Service improvement: diagnose errors, optimize performance, personalize the player experience

  • Marketing (optional): send updates about features, promotions, and offers (you can opt out at any time)

  • Legal rights: enforce our Terms & Conditions and investigate suspected violations

We do not sell your personal information to third parties.

3) Cookies & Tracking

We use cookies, pixels, clear GIFs, and similar tools to:

  • Remember preferences and logins

  • Keep your session secure

  • Understand feature usage to improve the website

You can block cookies in your browser, but some features may not function properly without them.

4) When We Share Information

We may share information with:

  • Payment processors and banks to process deposits/withdrawals and prevent fraud

  • Verification and security providers to complete KYC/AML checks

  • Technology and hosting partners that help operate our Services

  • Regulatory, gaming, or law-enforcement authorities when required by law or to protect rights, safety, and security

We require service providers to handle your data securely and only for specified purposes.

5) Security

We use industry-standard safeguards (including SSL encryption) to protect data in transit and implement technical/organizational measures to protect data at rest. However, no online system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for securing your devices and email.

6) Marketing Preferences (Opt In/Out)

  • If you opt in, we may send emails about promotions, events, products, or features.

  • You can opt out at any time via the My Account section or by contacting us.

  • We may ask for basic identifiers to confirm your identity when processing requests.

7) Access, Correction, and Updates

You can review and update certain account details in My Account. We may ask for identification (e.g., name, address, date of birth) to verify requests. Access may be limited where disclosure would be unduly burdensome or otherwise restricted by law.

8) Winners, Leaderboards & Publicity

By registering, you agree we may display your username and gameplay records (e.g., wins). If you win a prize or promotional feature, we may request your name and contact details to arrange delivery. From time to time, we may invite you—voluntarily—to share general demographic info for features like a “Winners” page.

9) Children

Our Services are for adults (18+) or the legal gambling age in your jurisdiction. We do not knowingly collect data from minors.

10) Third-Party Websites

Our site may link to third-party websites. Their privacy practices are not covered by this Policy. Review their policies before sharing information with them.

11) Data Retention

We retain personal data as long as necessary to provide Services, meet legal/regulatory obligations (including AML/KYC), resolve disputes, and enforce agreements. Retention periods vary by record type and legal requirement.

12) Changes to This Policy

We may update this Policy from time to time. Changes take effect upon posting. If updates materially change how we use your information, we will take appropriate steps to inform you.

13) Contact Us

For privacy questions, opt-out requests, or to exercise your rights, please contact us via Customer Support or through the contact details provided in your account/website.